Viva prepaid subscribers have an option to switch from one prepaid tariff plan to another without changing one’s phone number. Switching to another tariff plan is fast and easy, and can be done:
"Tariff Plan Switching" is possible maximum 10 times per month.
To view your current tariff plan, dial *131*001#.
The “Fast” service subscribers of postpaid tariff plans to initiate switching to another postpaid tariff plan via USSD command or “My Viva” mobile application without the need to visit a service center.
You can also reach us at 111 or 093 297111.
For information about fixed services please call at 060 61 00 00 phone number.