Connection fee - AMD 0
Guarantee deposit (reimbursed during the 4th month) – AMD 0-20000, depending on the credit limit

Standard limits applied for postpaid services.

Temporary suspension upon request (max. 1 year) – AMD 500 per month․

Download “My Viva” application on Play Store  / App Store

 “Fast” service 

The “Fast” service allows subscribers of postpaid tariff plans to initiate switching to another postpaid tariff plan via USSD command or “My Viva” mobile application without the need to visit a service center.

To use this opportunity, one simply needs to apply for the switch of the tariff plan, by dialing *198# from the mobile phone and, entering the USSD menu, and choose the corresponding option.

You can also initiate the switch directly by sending the command of the preferable option, as shown in the table below:

“My Viva” mobile application can be downloaded from Play Store and App Store.

 After submitting the application your phone number is included in the corresponding list.

 In case the switching process is successfully completed, the switch to the  tariff plans is done on the last day of the current month.

 The service is provided free of charge.

 To terminate the application, one should enter the *198# menu and choose the termination command or simply send *198*0#.

Notes

• In case of tariff plan switching, the credit limit, debt amount and all other account terms are maintained.
• The application to change the tariff plan shall be submitted till the last day of the current month, by 16:00.
• The switching can be terminated till 17:00 of the last day of the current month.
• Only subscribers in active status and without a guarantee deposit can use this service.
• The “Fast” service is not available to subscribers using the mobile identification (“Mobile ID”) service. To switch to a different tariff plan, the subscriber needs to visit service center.
• The packages of the previous tariff plan can be used until 17:00 on the last day of the current month. After 17:00, the tariff plan will change, and the subscriber will continue using the packages for one day provided under the new tariff plan, for which a portion of the monthly fee for one day will be charged.

All prices include VAT.

• If you are a Viva subscriber:

Visit a nearby service center with your passport or ID card. Our employees will gladly help you to switch to “UNLIM Basic” tariff plan.

• If you are subscribed to another operator’s network:

You can switch to Viva network preserving your phone number, free of charge and activate “UNLIM Basic” tariff plan.

To join Viva network, simply visit a nearby service center with your passport or ID card. Our employees will take care of the rest.

• Viva bears no responsibility for sending SMS notifications upon the consumption or the expiration of the validity period of voice, SMS, and Internet services. The above-mentioned SMS notifications are sent with the aim of supporting the subscribers to avoid unforeseen costs and depend on the technical capacities of Viva public electronic communication network. Therefore, not receiving the SMS notification or receiving it with delay may be caused by circumstances beyond the Operator’s control, such as the quality and technical characteristics of the subscriber’s device, or circumstances hindering the propagation of radio waves and the uninterrupted operation of radio equipment, the subscriber’s location, etc. To avoid unforeseen expenditures because of service usage, the subscriber must control the balance and the validity period of the embedded services via corresponding USSD commands.
• The embedded  on-net airtime and SMS cannot be used for making calls or sending SMS to premium/short numbers.
• “SMS Package” and “Internet Package” services are not available for “UNLIM Basic” tariff plan subscribers.
• “BIT”, “Super BIT”, “Super BIT+”, “Super Couple”, “Super 0 Daily” services are not available for “UNLIM Basic” tariff plan.
• The airtime, SMS sending and Internet provided by the tariff plan, as well as the opportunity to use unlimited options embedded within the tariff plan without consuming the main internet package, are not available in roaming. Learn the tariffs of services in roaming.
• When making calls to Viva phone numbers, first the 200-minute package is consumed, then the 10 000 minutes of on-net airtime provided by “UNLIM Basic” tariff plan.
• In the frames of this tariff plan in case of suspension or termination of the contract on any day of the month the monthly fee is charged fully:
• Direct calls to MTS Russia can be made to phone numbers starting with the following codes: MTS Russia: +791, +798, +79780, +79781, +79782, +79787, +79788, +7495, +7499, +790835.
• Direct calls to “t2” can be made to phone numbers starting with the codes in the list.
• The offer for direct calls to the Russian “t2” network is available from 05.05.2025 till 05.08.2025 (inclusive).
• Viva does not guarantee the provision of calls to “MTS Russia” and “t2” in case the phone number receiving the call in Russia is ported from another mobile network of Russia within mobile network portability service. Learn the international call tariffs.
• When calling to a Viva phone number, which has switched to another mobile network within mobile number portability service, the subscriber first consumes the airtime for calls to other networks (if available), and in case of their unavailability, the calls are charged in accordance with the tariffs set for the subscriber’s current tariff plan.
• “+3GB”,  “+10GB”,  “+20GB”, “+Premium”, “+Unlim”,  “+Unlim for 3 hours”, “Restart”  services, as well as services intended to convert on-net minutes to megabytes are not available within the “UNLIM Basic” tariff plan.
• “+100 minutes” and  “+300 minutes” service are available to subscribers of “UNLIM Basic” tariff plan with active packages.
• All prices include VAT.
• Mobile cards with activated “UNLIM Basic” are not intended for use with modems, Wi-Fi devices, or in phones, which are used as Wi-Fi devices. In case the card with the indicated tariff plan is used in a modem, or the phone, it is installed in, is used as a Wi-Fi device, consumption of the Internet of the main package and limitations in Internet access are possible when using Internet, as well as other unlimited services embedded in the tariff plan.