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“City Talks” Tariff Plan

City Talks
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Internet
Roaming and international access
Services
Voice services

From April 1, 2016 option 1 and option 2 of the “City Talks” tariff plan will be renamed to “Viva 5500” and “Viva 3500” , respectively, and will be modified.

The “City Talks” postpaid tariff plan provides individuals and small enterprises with affordable options to control communication expenses.

For a fixed monthly fee, you get a bundle of embedded services, which you can choose based on your communication preferences:


Embedded Services

Option 1

Option 2

Monthly feeAMD 5500AMD 3500 

On-net airtime (minutes)

3000

1500

Airtime to RA other, Artsakh GSM, Artsakh fixed networks; to Russia, US and Canada (minutes)

200
(till 31.07.2016)

50

SMS to RA GSM networks (SMS)

150

150

Internet (MB)

5000
(till 31.07.2016)

3000
(till 31.07.2016)


To use the embedded airtime for calls to Russia, US and Canada, the subscriber needs to make a call through the “Distant Call” service, otherwise the call will be chargeable.

In case of consuming beyond the mentioned limits, the cost of services is charged according to the set tariffs.


Local calls
AMD/minute
To VivaCell-MTS
15
To RA other GSM networks
35
To RA fixed networks
25
To Artsakh GSM network
35
To Artsakh fixed network
35
SMS
AMD/SMS
To VivaCell-MTS
5
To RA other GSM networks
10
To other destinations
20
Internet
AMD/MB
All websites
30

All prices include VAT.
To check their balance subscribers just need to send the corresponding command.

Action
Command
Checking the cost of consumed services
*315#
Checking the cost of Internet consumed
*310#
Checking the embedded airtime and SMS balance
*311*1#
Checking the embedded Internet balance
*311*2#
Entering the menu of commands
*311#

The embedded airtime, SMS and Internet balance as well as the cost of consumed services can be checked by calling 111 and following the voice prompts.

Card provisioning terms

Connection fee – AMD 500
Guarantee deposit (reimbursed during the 4th month) – AMD 0-20000, depending on the credit limit
Guarantee deposit (for non-resident subscribers) – Option 1 - AMD 13000, Option 2 – AMD 9000. The credit limit is AMD 1000.

The “Fast” service allows subscribers of the “City Talks” Option 1 and Option 2 postpaid tariff plan to initiate switching to the “Personal” tariff plan via the mobile phone without visiting a service center.

 To use this opportunity one simply needs to apply for the switch of the tariff plan, by dialing *198# from the mobile phone and, entering the USSD menu, choose the corresponding option.

 After submitting the application your phone number is included in the corresponding list. And in case the switching process is successfully completed, the switch to the “Personal” tariff plan is made on the first day of the next month.

 The service is provided free of charge.

Notes

•After switching to “Personal” tariff plan, the credit limit, debt amount and all other account terms are maintained.
•The switching can be terminated till 17:00 of the last day of the current month.

International call tariffs

Other terms

•Change of number – AMD 1000
•Temporary suspension upon request (max. 1 year) – AMD 500 per month
•Monthly fee for incoming calls only – AMD 800 per month


Notes

•The free on-net airtime and SMS cannot be used for making calls or sending SMS to premium/short numbers.
•The embedded on-net airtime and SMS cannot be used in roaming.
•“SMS Package”, “Internet Package”, “My World” and “Internet Night” services are not available for “City Talks” tariff plan subscribers.
•All prices include VAT.


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