To check the status of the service, the volume of the used Internet and consumed minutes, please send *103#.
The service is available for “Dialect”, “YES”, “Alo We” or “GO” tariff plans subscribers in active status.
The service is available for “Viva” tariff plans subscribers having inactive packages.
In case the on-net minutes provided by the “+V&D” service and the Internet package are consumed or the validity period of the service is expired, the provision of the service is terminated and can be restored in case of being reactivated by the subscriber.
The subscriber can reactivate the “+V&D” service in case the provided on-net minutes are consumed or if the remaining Internet balance is less than 50 MBs; in this case the remaining Internet is zeroed and new voice and Internet packages are activated.
If the subscriber of any of the “Viva” tariff plans having inactive packages, activates the “+V&D” service and the packages provided by his tariff plan within the 10-day validity period of the “+V&D” service, the subscriber first consumes the “+V&D” service and then the packages provided by the tariff plan.
If the subscriber of any of the “Viva” tariff plans having inactive packages, activates the “+V&D” service and switches to any of the “X”, “Y”, “Start”, “Start+” and “Unlim” tariff plans within the 10-day validity period of the “+V&D” service, then the subscriber will be able to use only the data services. However, in case of switching to a tariff plan with availability of “+V&D” service within the 10-day validity period of the “+V&D” service, the subscriber can both voice and data services.
If the “+V&D” service is activated in case of an active “Super 0 Daily”, “BIT”, “Super BIT”, “+3GB”, “+10GB”, “+Chat”, “+Video” and “+Unlim” services, the subscriber first consumes the packages of the mentioned services and then the packages provided by the “+V&D” service.
In case of an active “Jan-jan Daily”, “Jan-Jan Monthly” or I and II options of the “Jan-jan” services within the “Dialect” tariff plan, the subscriber first consumes the packages of the mentioned services, and then the packages provided by the “+V&D” service.
If the subscriber of any of the “Viva” tariff plans having inactive packages, activates the “+V&D” service, and has received 100 GB of the Internet as a result of switching from the SIM card to USIM, then the subscriber first consumes the packages of the “+V&D” service.
There is no restriction on the number for “+V&D” service activations. The subscriber can activate it as many times as needed.
In case of insufficient funds on the account balance to activate the service the prepaid subscribers can use the “Recharge+” service.

You can also reach us at 111 or 093 297111.

For information about fixed services please call at 060 61 00 00 phone number.