• English
  • Հայերեն
  • English
  • Հայերեն

SUSTAINABLE DEVELOPMENT AND CORPORATE SOCIAL RESPONSIBILITY

CORPORATE SOCIAL RESPONSIBILITY (CSR)

CSR reflects the commitments of any business and other organizations, whether in the private or the public sector, towards the society in which they operate.

The fact is that companies have an impact on society and the environment through their operations, products, and services and through their interaction with key stakeholders such as employees, customers, investors, local communities, suppliers, and others.

CSR means understanding such impacts and managing business processes in a way to add social, environmental and economic value for producing a positive sustainable outcome for both society and the business. In other words, it’s a living managerial language, which penetrates into each function and cannot be confined to random programs conducted by few departments in isolation from one another.

CSR FOR VIVA-MTS RESPONSIBILITY (CSR)

For Viva-MTS, CSR is to work and build a business and social relationships based on respect, ethics, dedication responsibility, and trust, to maintain a healthy and safe workplace for all our employees, to provide conditions that are conducive to the development of the professional strengths and a sense of individual accountability, to strive for an equal approach in employee hiring and promotion, to keep honest relationships with suppliers, to deliver quality service for all our citizens.

Viva-MTS’ CSR vision is to better enhance the status of the Company and that by positioning and developing its role as a pre-eminent local financial and business center working for the benefits of Armenians, Armenia, and its nation at large. Viva-MTS believes in its capacity to contribute in promoting the understanding of multidimensional and evolving nature of CSR, hoping to set an example for other local institutions to follow the same steps.

Prosperity cannot be maximized in isolation, we must build it hand in hand, and it is hand in hand that we should walk towards future Armenia.

OUR PARTNERS

In the frames of CSR activities through 2020, Vi- va-MTS has partnered with the following orga- nizations:

• “Hayastan” All-Armenian Fund

• “Catalyst” High-Tech and Entrepreneurship Development Foundation

• United Nations Development Programme (UNDP)

• Union of Employers of Information and Communication Technologies (UEICT)

• “Golden Apricot” Fund for Cinema Development  

• “Unison” NGO

• Foundation for the Preservation of Wildlife and Cultural Assets (FPWC)

• “Source” fund

• “International Child Development Center” NGO

• Fuller Center for Housing Armenia

SOCIAL INVESTMENTS

Within 2020, Viva-MTS has implemented social investments in the areas of:

  • Education
  • Culture
  • Environmental protection
  • Healthcare
  • Regional development

In total, AMD 624,573,056.00 has been spent on the social investments.

Investments in education sectors involved sponsorship in the Global IT Award, the International Microelectronics Olympiad, the Armenia Startup academy program, the “Barev Balik” project, the Smart Solutions Center at Polytechnic University, and tuition assistance for students from vulnerable layers of society

Cultural investments included sponsorship in the “Golden Apricot” Film Festival and the “Unison” NGO.

Investments in the field of environmental protection are directed to the environmental protection projects partnered with FPWC.

Healthcare sector includes investments in the “Source” Fund, the “International Child Development Center”, provision of smartphones to schoolchildren from vulnerable layers of society in villages.

Regional development involves investments in the Fuller Center for Housing Armenia and the Alternative energy in the rural areas of Armenia.

MTS
Annual report 2020
  • Legal Warning
  • About the Company
    • HISTORY
    • HIGHLIGHTS OF THE YEAR
    • VIVA-MTS MISSION AND VISION
    • KEY EVENTS HAPPENED IN 2020
  • Corporate Governance
  • Management Report
    • OUR BUSINESS AT A GLANCE
    • LEADERSHIP IN TELECOMMUNICATIONS
    • BIG DATA
    • RETAIL DISTRIBUTION
    • SERVICE CENTERS – CUSTOMER SERVICE AND RETAIL NETWORK
    • CUSTOMER SUPPORT
    • DIGITAL SUPPORT
    • CUSTOMER RELATIONSHIP & SPECIAL SUPPORT
    • ADVANCEMENT OF CUSTOMER SUPPORT (TOWARDS DIGITALIZATION & OMNI-CHANNEL)
    • CHALLENGES AND OPPORTUNITIES IN THE PERIOD OF COVID-19
    • E-COMMERCE
    • MOBILE APPS
    • BUSINESS SOLUTIONS
  • Financial Statements
  • Sustainable Development
    • HUMAN RESOURCES
    • STAFF DEVELOPMENT
    • RISK MANAGEMENT/OUR RISKS AND UNCERTAINTIES
    • SUSTAINABLE DEVELOPMENT AND CORPORATE SOCIAL RESPONSIBILITY
  • Additional Information
< clippath id="clip-path"> < rect class="cls-1" x="43.47" y="0.47" width="532.06" height="532.06" rx="140.28" /> > < clippath id="clip-path">
X