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OUR SHAREHOLDERS

Aramayo Investments Limited

VIVA-MTS MISSION AND VISION

Company Mission:

Since its inception, Viva-MTS entered the Armenian market with a clearly defined mission: to bring the world to Armenia and Armenia to the world. With a full-scale commitment and drive, the Company continues to believe in this vision in everything it accomplishes, including the development and implementation of new services, features and products. With the onset of the global digital transformation, Viva-MTS has embarked in streamlining itself as a comprehensive entity increasingly evolving from telecommunications to digital to meet the needs and requirements of its stakeholders, namely its subscribers.

 

Our Vision:

Our Vision is to act in a socially responsible way. We conduct our business attending to our stakeholders’ interests, aligning with business ethics and directing all efforts towards sustainable development. It is our ambition to be accepted as a leading socially responsible company in Armenia by addressing the expectations of our Stakeholders. We strive to connect Armenia with the future. We are dedicated to create, lead and open the window towards the future.

 

 

MTS
Annual report 2020
  • Legal Warning
  • About the Company
    • HISTORY
    • HIGHLIGHTS OF THE YEAR
    • VIVA-MTS MISSION AND VISION
    • KEY EVENTS HAPPENED IN 2020
  • Corporate Governance
  • Management Report
    • OUR BUSINESS AT A GLANCE
    • LEADERSHIP IN TELECOMMUNICATIONS
    • BIG DATA
    • RETAIL DISTRIBUTION
    • SERVICE CENTERS – CUSTOMER SERVICE AND RETAIL NETWORK
    • CUSTOMER SUPPORT
    • DIGITAL SUPPORT
    • CUSTOMER RELATIONSHIP & SPECIAL SUPPORT
    • ADVANCEMENT OF CUSTOMER SUPPORT (TOWARDS DIGITALIZATION & OMNI-CHANNEL)
    • CHALLENGES AND OPPORTUNITIES IN THE PERIOD OF COVID-19
    • E-COMMERCE
    • MOBILE APPS
    • BUSINESS SOLUTIONS
  • Financial Statements
  • Sustainable Development
    • HUMAN RESOURCES
    • STAFF DEVELOPMENT
    • RISK MANAGEMENT/OUR RISKS AND UNCERTAINTIES
    • SUSTAINABLE DEVELOPMENT AND CORPORATE SOCIAL RESPONSIBILITY
  • Additional Information
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