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Vacancies

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Viva ensures a fair and transparent recruitment process without discrimination against age, race, gender, disability or socio-political position. If you wish to apply for a vacant position, please follow the instructions indicated in the vacancy announcement. Your application will be reviewed based on the job requirements. If your application and relevant qualifications correspond to the job requirements, you will be invited for an interview.

We encourage you to apply for the positions if your qualifications match the job requirements.

If you are not interested in any of the announced positions or currently there are no vacancies, you can submit your resume to the following link. Your resume will be kept in our database and considered in case we have vacant position in the future.

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Sales and Service Specialist in Kapan SC

Deadline

07/04/2025

Job description: Viva is seeking an active, motivated and strong communicator with excellent knowledge of English and Russian languages to join our team as a Sales and Service Specialist.

Job responsibilities

Provide services to the customers according the Company set standards and planned indicators, as well as follow up on their implementation;
Inform and provide necessary advertising materials to the customers (specifications of products, services and tariffs);
Provide technical support in products/services activation/ deactivation procedures;
Sell mobile phones/devices, data devices & accessories;
Provide service to the customers in prepaid / postpaid products, voice and data tariffs;
Prepare reports;
Ensure handling of customer claims and complaint;
Ensure confidentiality of the customer data and the Company activities/ standards.
Required qualifications
Higher education;
Work experience in the customer service or sales will be an advantage;
Awareness of different transactions in billing systems is a plus;
Knowledge of Company’s and competitor’s tariffs/ products/ services /bundles;
PC skills (Word, Excel);
Linguistic skills: Armenian, Russian and English languages;
Effective team working and time-management skills;
Good organizational, communication and negotiation skills;
Conflict and stress management skills.

Apply

Name, surname *

Email *

Phone number *

CV is not selected

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Mobile Sales and Service Specialist in Lori Region

Deadline

06/04/2025

Term: Full time / Temporary

Job description: The Mobile Sales and Service Specialist is responsible for providing service to the customers, promoting new and existing products, tariffs and services to customers, handling of customer claims and complaints according to the Company’s activities/standards.

Job responsibilities

Drive to cities and villages according to approved schedule and provide services to the customers;
Make negotiations with local official institutions for Mob. SC installation and proper functioning;
Provide services to the customers according the Company set standards and planned indicators;
Inform and provide necessary promo materials to the customers on the specifications of products, services and tariffs;
Provide technical support to customers on the activation/deactivation procedures of products and services;
Make sales of mobile phones/devices, data devices & accessories;
Provide service to the customers on prepaid/postpaid products, voice and data tariffs;
Accept payments/refills, sell refill cards, reissue SIM cards;
Provide customers with info on monthly invoices, balances, payments and refills as well as on activation/deactivation of services;
Assist customers with information on the products to be obtained by installment and cash as well as on partner companies;
Develop and approve monthly routes with the relevant SC Sales and Service Senior Specialist;
Prepare daily and monthly reports on the balance of cards/devices/products in the stock;
Prepare daily reports on quantity of transactions/cash collected data;
Provide on time and valuable solution to customer claims/complaints on the spot or by the help of other Functional Units;
Ensure feedback provision to customers on the status of their claims/complaints;

Required qualifications

Higher education;
Work experience in the customer service or sales will be an advantage;
Awareness of GSM technologies;
Awareness of different transactions in billing systems is a plus;
Awareness of Complaint handling management system (ISO 10002)
Knowledge of Company’s and competitor’s tariffs/ products/ services /bundles;
Driving License B,C;
PC skills: MS-Office applications;
Linguistic skills: Armenian, Russian and English languages;
Good organizational, communication and negotiation skills;
Effective team working and time-management skills;
Conflict and stress management skills.

Join us and you will receive:

Health Insurance;
Monthly business mobile package;
Bonuses;
Learning and development opportunities,
A number of paid days off;
Competitive compensation and benefits package

Viva ensures a fair and transparent recruitment process without discrimination against age, race, gender, disability or socio-political position.

Apply

Name, surname *

Email *

Phone number *

CV is not selected

Refresh

Billing Administrator

Deadline

06/04/2025

JOB DESCRIPTION: The Billing Administrator’s role is to support and administer the billing systems applications, create documentation about procedures, and apply new upgrades provided by the billing system vendor.

JOB RESPONSIBILITIES:

Define products, tax codes, charging method, price plans, and rate plans;
Automate processes which can be run regularly;
Perform the billing cycle at the beginning of each month;
Dump VAS SMS information and generate invoices;
Support/develop existing inhouse solutions;
Follow the ticketing system for fix the raised incidents and requests within deadlines;
Coordinate the billing system problems related solutions by the billing system vendor;
Ensure documentation of billing configuration and procedure in order to be able to monitor and supervise any unauthorized change.

Required qualifications:

Higher education in engineering or information technology or comparable experience;
Relevant work experience;.
Mastery of billing applications;
Excellent knowledge of SQL languages with emphasis on PLSQL;
Advanced technical knowledge of networks, operating systems, and telecommunications network models;
Ability to organize and manage multiple assignments within critical deadlines;.
Ability to interact in a positive manner with internal and external contacts.
Ability to maintain the highest level of professionalism, ethical behavior and confidentiality.
Language skills: Armenian, Russian and English.

Join us and you will receive:

Health Insurance;
Monthly business mobile package;
Bonuses;
Learning and development opportunities,
A number of paid days off;
Competitive compensation and benefits package.

Apply via the following link: https://vivaarmenia.spark.work/career/job/17?lang=en.

Apply

Name, surname *

Email *

Phone number *

CV is not selected

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Procurement Specialist

Deadline

06/04/2025

JOB DESCRIPTION: The Procurement Specialist is responsible for realization, handling and evaluation of purchasing process according to order established in the Company. Upon demand, the employee will perform additional tasks assigned by the Unit Manager.

JOB RESPONSIBILITIES

Monitor market trends to ensure competitive pricing;
Compile updated list of potential suppliers;
Prepare purchasing documentation;
Work in e-system (announcement placement on the web site, trading creation, e-mail notification, assistance to applicants and etc.);
Ensure bids opening and evaluation;
Negotiate with suppliers;
Prepare Supplier Selection Report;
Develop and maintain relationships with vendors and suppliers;
Collaborate with internal teams to understand business needs and provide procurement solutions;
E-archive the documents;
Check-up of the contract draft;
Maintain databases;
Prepare weekly, monthly, quarterly and annual reports;
Comply with the requirements of Anti-Corruption legislation, as well as follow the requirements fixed in Compliance sensitive normative documents of the functional Unit/Department.

REQUIRED QUALIFICATIONS

Higher education preferably in Business Administration, Supply Chain Management, Law, Management or other related fields;
At least 3 year of professional experience in Procurement;
Proven experience and knowledge in procurement or supply chain management.;
Strong negotiation, communication and bargains skills;
Ability to manage multiple projects and prioritize effectively;
Knowledge of procurement software and systems;
Language skills: Armenian, Russian and English;
Knowledge of MS Office applications;
Time management skills;
High sense of responsibility, honesty, flexibility;
Ability to work under pressure with critical deadlines.

Join us and you will receive:

Health Insurance;
Monthly business mobile package;
Bonuses;
Learning and development opportunities,
A number of paid days off;
Competitive compensation and benefits package

Apply

Name, surname *

Email *

Phone number *

CV is not selected

Refresh

Transmission Engineer

Deadline

09/04/2025

JOB DESCRIPTION: The Transmission Engineer is responsible for transmission (MW and optical /SDH, DWDM, GPON,) networks design, operation and maintenance works. The Incumbent ensures the mentioned equipment uninterrupted performance and data base updates/changes.

JOB RESPONSIBILITIES:

Perform transmission (Radio and optical) network planning and design
according current and future demands of the services;
Ensure troubleshooting faults and resolving problems;
Manage transmission management systems operation and maintenance;
Conduct faults investigation and analysis;
Cooperate with the equipment vendors for implementing new functionalities, neutralizing discovered defects and errors;
Cooperate with subcontractors for projects implementation;
Perform equipment installation works according to the project;
Follow up and developing the existing network according to the approve project;
Investigate new technologies, make recommendations and integrate to the Network;
Supervise the frequency plan for transmission network elements according to the network design.

REQUIRED QUALIFICATIONS:

Higher education in Radio-technical field;
3 years of relevant work experience;
Knowledge of PDH (MW links), SDH, DWDM, GPON technologies;
Basic knowledge of IP Networks;
Knowledge of Fiber Optics technologies;
Knowledge in radio techniques and electronics;
Excellent technical and computer skills;
Language skills (Armenian, Russian and English);
Ability to work with new technologies;
Reporting and analytical skills;
Ethical behavior;
Flexibility/adaptability;
Team-work and cooperation;
Problem solving skills;
Business communication skills.

Apply

Name, surname *

Email *

Phone number *

CV is not selected

Refresh

Mobile Sales and Service Specialist in Shirak Region

Deadline

06/04/2025

Job responsibilities

Drive to cities and villages according to approved schedule and provide services to the customers;
Make negotiations with local official institutions for Mob. SC installation and proper functioning;
Provide services to the customers according the Company set standards and planned indicators;
Inform and provide necessary promo materials to the customers on the specifications of products, services and tariffs;
Provide technical support to customers on the activation/deactivation procedures of products and services;
Make sales of mobile phones/devices, data devices & accessories;
Provide service to the customers on prepaid/postpaid products, voice and data tariffs;
Accept payments/refills, sell refill cards, reissue SIM cards;
Provide customers with info on monthly invoices, balances, payments and refills as well as on activation/deactivation of services;
Assist customers with information on the products to be obtained by installment and cash as well as on partner companies;
Develop and approve monthly routes with the relevant SC Sales and Service Senior Specialist;
Prepare daily and monthly reports on the balance of cards/devices/products in the stock;
Prepare daily reports on quantity of transactions/cash collected data;
Provide on time and valuable solution to customer claims/complaints on the spot or by the help of other Functional Units;
Ensure feedback provision to customers on the status of their claims/complaints;

Required qualifications

Higher education;
Work experience in the customer service or sales will be an advantage;
Awareness of GSM technologies;
Awareness of different transactions in billing systems is a plus;
Awareness of Complaint handling management system (ISO 10002)
Knowledge of Company’s and competitor’s tariffs/ products/ services /bundles;
Driving License B,C;
PC skills: MS-Office applications;
Linguistic skills: Armenian, Russian and English languages;
Good organizational, communication and negotiation skills;
Effective team working and time-management skills;
Conflict and stress management skills.

Join us and you will receive:

Health Insurance;
Monthly business mobile package;
Bonuses;
Learning and development opportunities,
A number of paid days off;
Competitive compensation and benefits package

Viva ensures a fair and transparent recruitment process without discrimination against age, race, gender, disability or socio-political position.

Apply

Name, surname *

Email *

Phone number *

CV is not selected

Refresh

You can also reach us at 111 or 093 297111.

For information about fixed services please call at 060 61 00 00 phone number.