Vacancies

Job description: Account Manager is responsible for full aspects of establishment of cooperation with Corporate clients via the direct sales and development relationships with them.

S/he is responsible for the sales related administrative tasks, as well as for satisfying clients’ needs and keeping good business relations with them.

 
Job responsibilities

• Conduct direct sales to corporate clients;
• Perform pre sales activities to collect info about potential clients;
• Conduct visits to corporate clients to present corporate offers/solutions;
• Perform sales and development of long-term relationship with potential clients;
• Conduct post sales service to corporate clients:
• Maintain relationship with Corporate Clients via frequent phone calls and meetings;
• Collect and escalate suggestion and issues raised by corporate clients;
• Inform Corporate Clients regarding new tariff-plans, services, promotions of the Company;
• Prepare daily, weekly and monthly reports on corporate sales;
• Prepare concerns and issues raised by corporate clients;
• Analyze and report on competitors activities in corporate segment.

Required qualifications

• Bachelor degree or diploma in Business Administration, Economics or in relevant field;
• Minimum 1 year of experience in Sales (preferably in telecommunication field);
• Knowledge of all aspects of Sales Techniques;
• Knowledge of Company’s and competitor’s products/services/tariffs;
• Language skills (Armenian, English and Russian);
• Computer skills (MS Office, Windows, Internet);
• Ethical behavior;
• Customer Focus;
• Business Acumen;
• Problem solving;
• Sales and servicing skills;
• Good communication, analytical and negotiating skills;
• Effective team working and time management skills.

Apply via the following link: https://vivaarmenia.spark.work/career/job/20?lang=en

 

Job description: The MS SQL Server Database Administrator is responsible for managing databases and ensuring implementation and planning of database optimization.

Job responsibilities

• Manage databases;
• Perform backup and restore of databases.
• Check database logs on daily basis
• Monitor scheduled existing jobs and ensure their successful processing;
• Manage user profiles and accesses;
• Manage database storage and forecast the database growth;
• Ensure implementation and planning of database optimization;
• Optimize database parameters;
• Review the tables and indexes location and sizing;
• Ensure an optimal data distribution and database load balancing․

Required qualifications

• Bachelor’s degree in a professional field (engineering or information technology preferred) or comparable experience;
• Work experience as a database administrator with an emphasis on database performance tuning and optimizations;
• Knowledge and experience in MS SQL Server databases, additional knowledge of other DBMS-s will be considered as big plus;
• Knowledge of SQL languages and execution plan optimizations;
• Knowledge of networking, Windows and UNIX operating systems;
• Ability to organize and manage multiple assignments within critical deadlines;
• Ability to effectively manage change and strong problem solving skills;
• Ability to interact in a positive manner with internal and external contacts;
• Ability to maintain the highest level of professionalism, ethical behavior and confidentiality․

Apply via the following link: https://vivaarmenia.spark.work/career/job/12?lang=en

Job description: The Mobile Data Processing Engineer is responsible for setup, checking and backup of all mediation and provisioning network nodes.

Job responsibilities

• Monitor the mediation servers;
• Create new or change old configuration according to billing requirements;
• Perform full testing of the new created configurations;
• Monitor the mediation server on daily basis, check the logs, system mails, alarm and error messages, and etc.;
• Add new services needed for billing and reporting systems;
• Monitor the provisioning servers;
• Create new or change old configuration according to billing or core staff requirements;
• Perform full testing of the new created configuration;
• Monitor the application on daily basis, check the logs, system mails, error messages, and etc.
• Ensure documentation of application configuration and procedures:

Required qualifications

• Bachelor’s degree in engineering or information technology;
• 1 to 2 years of work experience as a mediation engineer in the telecom industry.
• 1 to 2 years of work experience in software development;
• Good knowledge of Linux system administration and shell scripting;
• Good programming language and scripting;
• Good knowledge of IP networking and firewalls;
• Good knowledge of operating system optimizations and fine tuning;
• Good knowledge of billing and CDR (Call Detail Record) formats;
• Ability to organize and manage multiple assignments within critical deadlines;
• Ability to effectively manage change;
• Ability to interact in a positive manner with internal and external contacts.
• Good knowledge of Armenian, English and Russian languages;
• Adaptability/Flexibility;
• Problem solving.

JOB DESCRIPTION: The Procurement Specialist is responsible for realization, handling and evaluation of   purchasing process according to order established in the Company. Upon demand, the employee will perform additional tasks assigned by the Unit Manager.

JOB RESPONSIBILITIES

• Monitor market trends to ensure competitive pricing;
• Compile updated list of potential suppliers;
• Prepare purchasing documentation;
• Work in e-system (announcement placement on the web site, trading creation, e-mail notification, assistance to applicants and etc.);
• Ensure bids opening and evaluation;
• Negotiate with suppliers;
• Prepare Supplier Selection Report;
• Develop and maintain relationships with vendors and suppliers;
• Collaborate with internal teams to understand business needs and provide procurement solutions;
• E-archive the documents;
• Check-up of the contract draft;
• Maintain databases;
• Prepare weekly, monthly, quarterly and annual reports;
• Comply with the requirements of Anti-Corruption legislation, as well as follow the requirements fixed in Compliance sensitive normative documents of the functional Unit/Department.
  

REQUIRED QUALIFICATIONS

• Higher education preferably in Business Administration, Supply Chain Management, Law, Management or other related fields;
• At least 3 year of professional experience in Procurement;
• Proven experience and knowledge in procurement or supply chain management.;
• Strong negotiation, communication and bargains skills;
• Ability to manage multiple projects and prioritize effectively;
• Knowledge of procurement software and systems;
• Language skills: Armenian, Russian and English;
• Knowledge of MS Office applications;
• Time management skills;
• High sense of responsibility, honesty, flexibility;
• Ability to work under pressure with critical deadlines.

Join us and you will receive:

• Health Insurance;
• Monthly business mobile package;
• Bonuses;
• Learning and development opportunities,
• A number of paid days off;
• Competitive compensation and benefits package

JOB DESCRIPTION: The Transmission Engineer is responsible for transmission (MW and optical /SDH, DWDM, GPON,) networks design, operation and maintenance works. The Incumbent ensures the mentioned equipment uninterrupted performance and data base updates/changes.

JOB RESPONSIBILITIES:

• Perform transmission (Radio and optical) network planning and design 
• according current and future demands of the services;
• Ensure troubleshooting faults and resolving problems;
• Manage transmission management systems operation and maintenance;
• Conduct faults investigation and analysis;
• Cooperate with the equipment vendors for implementing new functionalities, neutralizing discovered defects and errors;
• Cooperate with subcontractors for projects implementation;
• Perform equipment installation works according to the project;
• Follow up and developing the existing network according to the approve project;
• Investigate new technologies, make recommendations and integrate to the Network;
• Supervise the frequency plan for transmission network elements according to the network design.

REQUIRED QUALIFICATIONS:

• Higher education in Radio-technical field;
• 3 years of relevant work experience;
• Knowledge of PDH (MW links), SDH, DWDM, GPON technologies;
• Basic knowledge of IP Networks;
• Knowledge of Fiber Optics technologies;
• Knowledge in radio techniques and electronics;
• Excellent technical and computer skills;
• Language skills (Armenian, Russian and English);
• Ability to work with new technologies;
• Reporting and analytical skills;
• Ethical behavior;
• Flexibility/adaptability;
• Team-work and cooperation;
• Problem solving skills;
• Business communication skills.

Term: Full time / Temporary

Job description: The Mobile Sales and Service Specialist is responsible for providing service to the customers, promoting new and existing products, tariffs and services to customers, handling of customer claims and complaints according to the Company’s activities/standards.

Job responsibilities

• Drive to cities and villages according to approved schedule and provide services to the customers;
• Make negotiations with local official institutions for Mob. SC installation and proper functioning;
• Provide services to the customers according the Company set standards and planned indicators;
• Inform and provide necessary promo materials to the customers on the specifications of products, services and tariffs;
• Provide technical support to customers on the activation/deactivation procedures of products and services;
• Make sales of mobile phones/devices, data devices & accessories;
• Provide service to the customers on prepaid/postpaid products, voice and data tariffs;
• Accept payments/refills, sell refill cards, reissue SIM cards;
• Provide customers with info on monthly invoices, balances, payments and refills as well as on activation/deactivation of services;
• Assist customers with information on the products to be obtained by installment and cash as well as on partner companies;
• Develop and approve monthly routes with the relevant SC Sales and Service Senior Specialist;
• Prepare daily and monthly reports on the balance of cards/devices/products in the stock;
• Prepare daily reports on quantity of transactions/cash collected data;
• Provide on time and valuable solution to customer claims/complaints on the spot or by the help of other Functional Units;
• Ensure feedback provision to customers on the status of their claims/complaints;

Required qualifications

• Higher education;
• Work experience in the customer service or sales will be an advantage;
• Awareness of GSM technologies;
• Awareness of different transactions in billing systems is a plus;
• Awareness of Complaint handling management system (ISO 10002)
• Knowledge of Company’s and competitor’s tariffs/ products/ services /bundles;
• Driving License B,C;
• PC skills: MS-Office applications;
• Linguistic skills: Armenian, Russian and English languages;
• Good organizational, communication and negotiation skills;
• Effective team working and time-management skills;
• Conflict and stress management skills.

Join us and you will receive:

• Health Insurance;
• Monthly business mobile package;
• Bonuses;
• Learning and development opportunities,
• A number of paid days off;
• Competitive compensation and benefits package

Viva ensures a fair and transparent recruitment process without discrimination against age, race, gender, disability or socio-political position.